Complaints in Context Increase During April to June 2017
Sydney, 9 August 2017 – Complaints to the Telecommunications Industry Ombudsman, as a proportion of services in operation (SIO) for report participants, were 9.0 complaints per 10,000 for the period April to June 2017.
Complaints in Context is a quarterly report jointly published by Australian Telecommunications Alliance and the Telecommunications Industry Ombudsman. The report for April to June 2017 can be found on the Australian Telecommunications Alliance website and the Telecommunications Industry Ombudsman website.
ABOUT COMMUNICATIONS ALLIANCE
Australian Telecommunications Alliance is the primary communications industry body in Australia. Its membership is drawn from a wide cross-section of the communications industry, including carriers, carriage and internet service providers, content providers, platform providers, equipment vendors, IT companies, consultants and business groups.
Its vision is to be the most influential association in Australian communications, co-operatively initiating programs that promote sustainable industry development, innovation and growth, while generating positive outcomes for customers and society.
The prime mission of Australian Telecommunications Alliance is to create a co-operative stakeholder environment that allows the industry to take the lead on initiatives which grow the Australian communications industry, enhance the connectivity of all Australians and foster the highest standards of business behaviour.
Media information contact:
info@austelco.org.au
