Australian Telcos Advise Customers To Dial Up Vigilance Against Census Impersonator Scams
Australia’s major telcos are warning customers to be vigilant against scammers who may use the Census to trick them into sharing access to personal data and financial information.
Most households have received information in their mailbox with instructions on how to complete the census online, using a unique Census number, or by returning a hardcopy form. Further information is available from info.census.abs.gov.au
The Census will not require Australians to share any financial details, and the Australian Bureau of Statistics (ABS) and its official Census workers will never request remote access to your personal computer or ask for entry into your home.
The ABS will never ask for:
- your bank details or credit card information
- money or donations
- any passwords
- identity documents or your Tax File Number.
Top tips for maintaining data security:
- If you receive a call from someone purporting to be an ABS or Census representative, hang up. If you need help or support, call the Census Contact Centre on 1800 181 227.
- Do not respond to any SMS messages or click on any links in SMS messages.
- Do not invite anyone into your home that presents as a Census worker.
Luke Coleman, CEO of the Australian Telecommunications Alliance (ATA), said: “We know that scammers often use official activities such the Census or telecommunications crews working in an area to try to legitimise their illegal activities.
“For them, it’s a numbers game. They may make hundreds of calls, send out thousands of fake messages, or even knock on your door, and it only takes a few people to fall for their scam for it to be very lucrative for them.
“Australians should always be wary of impersonation scams, and even more vigilant around official events such a Census night.”
