Sydney, 13 October 2021 – Australia’s telecommunications sector has published a strengthened Industry Code to better protect customers from attempted fraudulent transactions. The Australian Telecommunications Alliance code - C666:2021 Existing ...

Sydney, 30 September 2021 – The Australian telecommunications industry is committed to service excellence and reliable connectivity for all Australian consumers and is delivering on that commitment in a challenging ...

Sydney, 24 September 2021 – More than 28 million ‘ports’ - transfers of mobile phone services from one mobile network to another – have taken place on Australia’s world-leading Mobile ...

Sydney, 22 September 2021 – Australian Telecommunications Alliance welcomes the news that telecommunications complaints have declined for the third consecutive year, including during the challenges of the COVID-19 pandemic, as ...

Sydney, 1 September 2021 – Australian Telecommunications Alliance welcomed today’s TIO report showing a 41% decrease in complaints about financial hardship over the past three years. John Stanton, CEO Australian ...

Sydney, 20 August 2021 – Australian Telecommunications Alliance is seeking public comment on a new Industry Code designed to strengthen customer authentication in the telecommunications sector, including measures to combat ...

Sydney, 13 August 2021 – Australian Telecommunications Alliance has today published its Complaints in Context report for the April - June 2021 quarter, showing a sustained decrease in complaint rates ...

Sydney, 6 August 2021 – Australian Telecommunications Alliance today welcomed the push by the Federal Parliament’s security committee to rein in the sweeping new hacking powers proposed to be handed ...

Sydney, 19 July 2021 – Due to COVID-related restrictions in Greater Sydney, it has, unfortunately, become necessary to re-schedule the 2021 ACOMM Awards gala dinner. The 2021 ACOMMs will now ...

Sydney, 16 July 2021 – The telecommunications industry has encouraged anyone affected by the current COVID lockdowns to reach out to their telco about financial hardship assistance. Australian Telecommunications Alliance ...