Financial Hardship Assistance Available to Telco Customers

Sydney, 2 April 2020: Australian Telecommunications Alliance has today welcomed the ACMA’s publication of its report on financial hardship in the telecommunications industry. The Industry’s Telecommunications Consumer Protections (TCP) Code ...

Financial Hardship Assistance Available to Telco Customers2025-06-30T12:24:14+10:00

Telcos Reassure Australians of Industry’s Ability to Ensure Ongoing Delivery of Vital Telecommunications Services

Sydney, 30 March 2020: The Australian Mobile Telecommunications Association (AMTA) and Australian Telecommunications Alliance have issued the first edition of “Keeping Australians Connected”, in an effort to provide Australians with ...

Telcos Reassure Australians of Industry’s Ability to Ensure Ongoing Delivery of Vital Telecommunications Services2025-06-30T12:24:18+10:00

Welcome Reduction in Telecommunications Complaints

Sydney, 12 February 2020: Australian Telecommunications Alliance welcomes the Telecommunications Industry Ombudsman (TIO) quarterly report, published today, showing the number of complaints having decreased for the fourth quarter in a ...

Welcome Reduction in Telecommunications Complaints2025-06-30T12:24:25+10:00

Telco Industry Submits Major Revision of Telecommunications Consumer Protections Code – Further Strengthening Consumer Safeguards

20 May 2025: Australian Telecommunications Alliance, the peak body of the telecommunications industry, has proposed a range of strengthened consumer safeguards in a revised Telecommunications Consumer Protections (TCP) Code. The ...

Telco Industry Submits Major Revision of Telecommunications Consumer Protections Code – Further Strengthening Consumer Safeguards2025-06-30T12:24:29+10:00

Digital Platforms Inquiry Response – Australian Telecommunications Alliance Welcomes Modernised Consumer Safeguards

ydney, 17 December 2019: Australian Telecommunications Alliance and its members today welcomed the Government’s announcement on modernising consumer safeguards in telecommunications. “Keeping telecommunications regulations up to date with changing technologies ...

Digital Platforms Inquiry Response – Australian Telecommunications Alliance Welcomes Modernised Consumer Safeguards2025-06-30T12:24:37+10:00