Sydney, 23 July 2019 – Consumer complaints to the telecommunications ombudsman fell by 12% in the most recent quarter among participating service providers in the Australian Telecommunications Alliance Complaints in ...

Sydney, 4 July 2018 – Australian Telecommunications Alliance is proud to announce the finalists for 2019 in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement ...

Sydney, 1 July 2019: Stronger protections for Australia’s telecommunications consumers are being delivered by a new, enforceable Industry Code, registered today by the independent regulator, the Australian Communications and Media ...

Sydney, 26 May 2019: Australian Telecommunications Alliance has welcomed the appointment of Paul Fletcher to Federal Cabinet as the Minister for Communications, Cyber Safety and the Arts. Australian Telecommunications Alliance ...

Sydney, 17 May 2019: Satisfaction with customer service received by telecommunications customers has increased over the past year, according to survey results published today by Australian Telecommunications Alliance. “After disruptions ...

Sydney, 7 May 2019: Australian Telecommunications Alliance welcomes the further improvements in the fixed-line broadband speeds being delivered to Australian consumers, as demonstrated by the ACCC’s Measuring Broadband Australia report, ...

Sydney, 18 April 2019: The most recent Complaints in Context report showed a year-on-year reduction in the ratio of telecommunications consumer complaints in the first three months of 2019, compared ...

Sydney, 12 April 2019: A stronger Mobile Premium Services Code (MPS) for the telecommunications sector has been released for public comment by Australian Telecommunications Alliance. The revised code is designed ...

Sydney, 11 April 2019: Comments by Australian Telecommunications Alliance CEO, John Stanton on the Telecommunications Industry Ombudsman Complaints Data for July to December 2018. “Industry welcomes the latest TIO update, ...

Sydney, 25 March 2019: Stronger, enforceable protections for Australia’s telecommunications consumers have been proposed to the industry regulator, the Australian Communications and Media Authority (ACMA) for registration. Australian Telecommunications Alliance ...