Sydney, 9 July 2018 - A stronger Consumer Protection Code for the telecommunications sector has been released for public comment today, designed to further improve customer service for telco users ...

Sydney, 5 July 2018 - Australian Telecommunications Alliance has welcomed the long-awaited commencement of the Government’s Consumer Safeguards Review, which came through today’s release of a consultation paper addressing Redress ...

Sydney, 22 June 2018 - Australian Telecommunications Alliance has welcomed a range of improvements to new regulatory instruments published today and designed to assist consumers moving to the National Broadband ...

Sydney, 18 June 2018 - The MNF Group has signed on as the Title Sponsor for the upcoming 2018 ACOMM Awards – the industry awards recognising excellence in the Australian ...

Sydney, 7 June 2018 - Australian Telecommunications Alliance today welcomed the new complaints handling Standard for the telecommunications sector, published by the industry regulator, the Australian Communications and Media Authority ...

Sydney, 21 May 2018 - More flexible and innovative approaches are needed in Australia to allow 5G mobile services and satellite-based services to co-exist, according to the nation’s communications satellite ...

Sydney, 17 May 2018 - Australian Telecommunications Alliance has proposed improvements to make new draft NBN migration rules more consumer-focused and practical to implement. The three sets of rules – ...

Sydney, 24 April 2018 - Australian Telecommunications Alliance has proposed a set of improvements to proposed new regulatory rules on the handling of consumer complaints about telecommunications services. The industry ...

Sydney, 20 April 2018 - Complaints to the Telecommunications Industry Ombudsman as a proportion of services in operation (SIO) for participating service providers increased to 9.3 complaints per 10,000 services ...

Sydney, 17 April 2018 - Industry welcomes today’s announcement by the Minister for Communications and the Arts, Senator Mitch Fifield, of the commencement of a Consumer Safeguards Review in the ...