Complaints in Context Increase During April to June 2017

Sydney, 9 August 2017 - Complaints to the Telecommunications Industry Ombudsman, as a proportion of services in operation (SIO) for report participants, were 9.0 complaints per 10,000 for the period ...

Complaints in Context Increase During April to June 20172025-12-03T17:11:15+11:00

Industry Welcomes Action on Broadband Consumer Issues

Sydney, 1 August 2017 - Australian Telecommunications Alliance has welcomed the statement of the Minister for Communications and the Arts, Mitch Fifield, today that Government, regulators and Industry participants will ...

Industry Welcomes Action on Broadband Consumer Issues2025-12-03T17:11:20+11:00

2017 ACOMM Award Winners Announced

Alexander Osborne 2017 Communications Ambassador Category Awards to Ericsson, Telstra, Telcoinabox, MyNetFone, Cyient Australia, Optus, Huawei Technologies, Vodafone Hutchison Australia, Aussie Broadband, Pivotel Satellite and WaterGroup. Sydney, 20 July 2017 ...

2017 ACOMM Award Winners Announced2025-12-03T17:11:24+11:00

Industry Working to Improve Information Provision on Third-Party Charges

Sydney, 11 July 2017 – Australian Telecommunications Alliance CEO, John Stanton, welcomed ACCAN’s Mobile Third-Party Billing Survey, published by the consumer organisation earlier today. "The survey is an important contribution ...

Industry Working to Improve Information Provision on Third-Party Charges2025-12-03T17:11:28+11:00

Mixed Results on Telecommunications Customer Satisfaction

Sydney, 7 July 2017 – The latest Telecommunications Customer Satisfaction Survey has produced mixed results, with some key satisfaction metrics remaining steady, but some metrics highlighting areas for industry improvement. ...

Mixed Results on Telecommunications Customer Satisfaction2025-12-03T17:11:32+11:00

Industry Backs Improvements to National Security Bill

Sydney, 30 June 2017 – Major industry groups today endorsed the recommendations of the Parliamentary Joint Committee on Intelligence and Security (PJCIS), designed to overcome deficiencies in the Government’s latest ...

Industry Backs Improvements to National Security Bill2025-12-03T17:11:36+11:00

2017 ACOMMS Finalists Announced

Sydney, 14 June 2017 – Australian Telecommunications Alliance is proud to announce the finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 12 ...

2017 ACOMMS Finalists Announced2025-12-03T17:11:40+11:00

Australian Telecommunications Alliance Proposal for Industry-Managed Numbering to Streamline Processes and Enhance Agility to Customer Needs

Sydney, 26 May 2017 – Management of Australia’s telecommunications numbering arrangements may be transferred from Government to industry in a bid for greater efficiency, under a proposal released today by ...

Australian Telecommunications Alliance Proposal for Industry-Managed Numbering to Streamline Processes and Enhance Agility to Customer Needs2025-12-03T17:11:47+11:00

Industry Welcomes ACMA Review Recommendations

Sydney, 22 May 2017 – Australian Telecommunications Alliance has called on the Government to move quickly to implement the recommendations of its review of industry regulator, the Australian Communications and ...

Industry Welcomes ACMA Review Recommendations2025-12-03T17:11:51+11:00

Complaints in Context Increase During January to March 2017

Sydney, 17 May 2017 – Complaints to the Telecommunications Industry Ombudsman, as a proportion of services in operation (SIO), were 8.4 complaints per 10,000 for the period January to March ...

Complaints in Context Increase During January to March 20172025-12-03T17:11:55+11:00