Industry Reacts to ACCC Guidance
Sydney, 21 August 2017 - The Australian telecommunications industry fully supports the ACCC’s six best practice principles for advertising broadband speeds, and the objectives laid out in the ACCC’s release ...
Independent Chair Appointed to Telecommunications Consumer Protection Code Review
Code Variation Registered Sydney, 21 August 2017 - Australian Telecommunications Alliance has appointed Ms Fay Holthuyzen as the Independent Chair of the upcoming review of the Telecommunications Consumer Protections (TCP) ...
Complaints in Context Increase During April to June 2017
Sydney, 9 August 2017 - Complaints to the Telecommunications Industry Ombudsman, as a proportion of services in operation (SIO) for report participants, were 9.0 complaints per 10,000 for the period ...
Industry Welcomes Action on Broadband Consumer Issues
Sydney, 1 August 2017 - Australian Telecommunications Alliance has welcomed the statement of the Minister for Communications and the Arts, Mitch Fifield, today that Government, regulators and Industry participants will ...
2017 ACOMM Award Winners Announced
Alexander Osborne 2017 Communications Ambassador Category Awards to Ericsson, Telstra, Telcoinabox, MyNetFone, Cyient Australia, Optus, Huawei Technologies, Vodafone Hutchison Australia, Aussie Broadband, Pivotel Satellite and WaterGroup. Sydney, 20 July 2017 ...
Industry Working to Improve Information Provision on Third-Party Charges
Sydney, 11 July 2017 – Australian Telecommunications Alliance CEO, John Stanton, welcomed ACCAN’s Mobile Third-Party Billing Survey, published by the consumer organisation earlier today. "The survey is an important contribution ...
Mixed Results on Telecommunications Customer Satisfaction
Sydney, 7 July 2017 – The latest Telecommunications Customer Satisfaction Survey has produced mixed results, with some key satisfaction metrics remaining steady, but some metrics highlighting areas for industry improvement. ...
Industry Backs Improvements to National Security Bill
Sydney, 30 June 2017 – Major industry groups today endorsed the recommendations of the Parliamentary Joint Committee on Intelligence and Security (PJCIS), designed to overcome deficiencies in the Government’s latest ...
2017 ACOMMS Finalists Announced
Sydney, 14 June 2017 – Australian Telecommunications Alliance is proud to announce the finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 12 ...
Australian Telecommunications Alliance Proposal for Industry-Managed Numbering to Streamline Processes and Enhance Agility to Customer Needs
Sydney, 26 May 2017 – Management of Australia’s telecommunications numbering arrangements may be transferred from Government to industry in a bid for greater efficiency, under a proposal released today by ...
