Sydney, 24 March 2017 – Telecommunications service providers will gain access to improved and more efficient measures to connect a customer’s broadband or telephone service in situations where a previous ...

Sydney, 1 March 2017 – A revised industry Code of Practice that provides greater protection for Australian consumers against threatening and unwelcome communications, came into force today after being registered ...

Sydney, 23 February 2017 – The increasing connectivity of physical, digital, and human systems, known as the Internet of Things, or IoT, is the hot button technology of the moment ...

Sydney, 10 February 2017 – The Australian telecommunications sector has welcomed the decision by the Australian Communications and Consumer Commission (ACCC) today to craft more meaningful guidance to ensure that ...

Sydney, 8 February 2017 – Nominations have opened for the Australian communications industry’s premier awards, the ACOMMS, with 12 categories celebrating performance excellence in innovation, customer service, marketing, and product ...

Sydney, 6 February 2017 – Proposed new Federal legislation intended to help protect Australian communications networks and businesses from cyber attack and sabotage might actually make them more exposed to ...

Sydney, 2 February 2017 – The latest Telecommunications Customer Satisfaction Survey has revealed further improvements in four key satisfaction metrics, including overall satisfaction, the ease of understanding bills, product satisfaction ...

Sydney, 24 January 2017 – Australian Telecommunications Alliance welcomes the new tax arrangements for satellite apparatus licences announced today – a move that industry agrees should encourage more efficient use ...

Sydney, 17 November 2016 – A 9.6 per cent fall in total new complaints to the Telecommunications Industry Ombudsman (TIO) in 2015-16 has been welcomed by communications industry body Australian ...

Sydney, 28 October 2016 – Telco complaints to the TIO as a proportion of services in operation (SIO) dropped 3.1 per cent in the July-September quarter to 6.2 complaints per ...