Sydney, 23 February 2015 - Nominations have opened for the Australian communications industry’s premier awards, the ACOMMS, with 12 categories celebrating performance excellence in customer service, marketing, innovation and product ...

Sydney, 20 February 2015 – A new draft industry Code of practice, released today, aims to drive down the rate of online copyright infringement, or “internet piracy” in Australia. The ...

Sydney, 19 December 2014 – Consumers are being given important new information to help them compare the performance of Australia’s top telcos and make more informed choices. The Complaints in ...

Sydney, 22 December 2014 – Australian Telecommunications Alliance has published a new industry Guideline designed to facilitate the smooth migration of Australian telecommunications customers onto the National Broadband Network (NBN). ...

Sydney, 17 December 2014 – Complaints to the Telecommunications Industry Ombudsman have fallen by 48% in the past 4 years – hitting a new seven-year-low figure in the three months ...

Sydney, 16 December 2014 – In a step forward for the Triple Zero (000) service in Australia, emergency services organisations can now obtain automatic access to improved information about the ...

Sydney, 10 December 2014 – Australia’s Internet Service Provider (ISP) industry will create an industry Code for a notice scheme to combat online copyright infringement or ‘internet piracy’, in line ...

Sydney, 12 November 2014 – Most Australians consumers fear they will face higher internet bills if internet service providers (ISPs) are forced to shoulder the responsibility for identifying, monitoring and ...

Sydney, 30 October 2014 – The telecommunications industry has signalled its willingness to work with the Federal Government to design a workable data retention regime that meets security needs, minimises ...

Sydney, 3 October 2014 – Australian Telecommunications Alliance today released proposed revisions to the Telecommunications Consumer Protections (TCP) Code 2012 as part of a package of revised industry Codes and ...