2023 ACOMMS Finalists Announced

Sydney, 15 June 2023: Australian Telecommunications Alliance is proud to announce the 2023 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 13 ...

2023 ACOMMS Finalists Announced2025-06-30T12:04:59+10:00

Majority of Industry Online Safety Codes Accepted for Registration

Sydney, 1 June2023: Australian Telecommunications Alliance welcomed today’s announcement by the eSafety Commissioner to register five of the eight industry Online Safety Codes. The Commissioner declined to register two Codes ...

Majority of Industry Online Safety Codes Accepted for Registration2025-06-30T12:05:03+10:00

Telco Customer Complaint Numbers Remain Low

Sydney, 12 May 2023: Australia’s telcos have maintained record-low complaint rates according to the latest Complaints-in-Context Report , released today by Australian Telecommunications Alliance. The Complaints in Context Report details ...

Telco Customer Complaint Numbers Remain Low2025-06-30T12:05:05+10:00

Telco Customer Complaint Numbers Remain at Record Low Rate

Sydney, 13 February 2023: Australia’s telcos have maintained record-low complaint rates according to the latest Complaints-in-Context Report, released today by Australian Telecommunications Alliance. The report reveals that, for the third ...

Telco Customer Complaint Numbers Remain at Record Low Rate2025-06-30T12:05:27+10:00

Telco Industry Hits Record-Low Customer Complaint Numbers

Sydney, 17 November 2022 – Complaints to the Telecommunications Industry Ombudsman (TIO) have declined for the third consecutive quarter, with the average number of complaints per service falling to a ...

Telco Industry Hits Record-Low Customer Complaint Numbers2025-06-30T12:05:32+10:00