Australian Telecommunications Alliance Urges Assessment of Cost and Benefits of a Consumer Data Right Framework in Telecommunications

Sydney, 24 January 2022 – The Federal Government must undertake a regulatory impact assessment of the costs and benefits flowing from its decision today to designate telecommunications as an industry ...

Australian Telecommunications Alliance Urges Assessment of Cost and Benefits of a Consumer Data Right Framework in Telecommunications2025-06-30T12:06:06+10:00

AUS-UK FTA Welcomed

Sydney, 17 December 2021 – Australian Telecommunications Alliance has welcomed the signing today of the Australia-UK Free Trade Agreement. Australian Telecommunications Alliance CEO, John Stanton, said the Australian Government consulted ...

AUS-UK FTA Welcomed2025-06-30T12:06:08+10:00

2021 ACOMM Award Winners Announced

Gary Smith – 2021 Communications Ambassador Winners in 2021 include au Domain Administration, Aussie Broadband, Clayton Utz, Ericsson, NNNCo, Nokia, Optus, Soprano Design, Telstra, TPG Telecom, and Vocus. Sydney, 18 ...

2021 ACOMM Award Winners Announced2025-06-30T12:06:15+10:00

Telecommunications Providers Improving Customer Service

Sydney, 10 November 2021 –Telcos have reported a 4th consecutive decrease in the ratio of complaints made to the Telecommunications Industry Ombudsman (TIO) according to Australian Telecommunications Alliance’s Complaints in ...

Telecommunications Providers Improving Customer Service2025-06-30T12:06:19+10:00

Telco Complaints Reach Multi-Year Low

Sydney, 4 November 2021 – Australian Telecommunications Alliance welcomes today’s report by the Telecommunications Industry Ombudsman that complaints to the Ombudsman have gone down for the fourth quarter in a ...

Telco Complaints Reach Multi-Year Low2025-06-30T12:06:25+10:00

Telco Complaints Fall Sharply During COVID

Sydney, 19 October 2021 – Complaints to telcos dropped significantly despite the challenges presented by lockdowns in Australia and other countries during the pandemic, according to new data released by ...

Telco Complaints Fall Sharply During COVID2025-06-30T12:06:28+10:00

New Telco Industry Code Fights Customer Transaction Fraud

Sydney, 13 October 2021 – Australia’s telecommunications sector has published a strengthened Industry Code to better protect customers from attempted fraudulent transactions. The Australian Telecommunications Alliance code - C666:2021 Existing ...

New Telco Industry Code Fights Customer Transaction Fraud2025-06-30T12:06:30+10:00