Sydney, 13 February 2023: Australia’s telcos have maintained record-low complaint rates according to the latest Complaints-in-Context Report, released today by Australian Telecommunications Alliance. The report reveals that, for the third ...

Sydney, 17 November 2022 – Complaints to the Telecommunications Industry Ombudsman (TIO) have declined for the third consecutive quarter, with the average number of complaints per service falling to a ...

Andrew Penn - 2022 Communications Ambassador Winners in 2022 include Aussie Broadband, Ericsson, felix mobile, FiberSense, Goodtel, King & Wood Mallesons, NNNCo, Optus, Telstra, TPG Telecom, Nokia and Vocus. Sydney, ...

Sydney, 10 August 2022 – The telecommunications industry has achieved new record-low complaint numbers during the sector’s latest reporting period. Released today, the latest Australian Telecommunications Alliance quarterly Complaints-in-Context Report ...

Sydney, 13 July 2022 – Australian Telecommunications Alliance is proud to announce the 2022 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across ...

Sydney, 5 July 2022: Australia’s communications satellite sector has urged the Federal Government to participate more comprehensively in international decision-making about the global coordination of use of radiofrequency spectrum bands ...

Sydney, 24 June 2022: Australian Telecommunications Alliance today released its Complaints in Context report for the January – March 2022 quarter. Although the index reveals a slight rise in the ...

Sydney, 5 May 2022 – Australian Telecommunications Alliance is reviewing and improving its industry guideline, Assisting Customers Experiencing Domestic and Family Violence. Originally released in 2018 and developed in consultation ...

Sydney, 28 March 2022 – Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS – now with 13 categories celebrating performance excellence in innovation, customer service, ...

Sydney, 24 March 2022 – Australia’s space sector has urged Government and regulators to harness the benefits of new earth station technologies to help Australians stay connected to high-speed broadband ...