Sydney,15 February 2022 – Telcos have achieved the lowest-ever recorded complaint rates in the latest Complaints-in-Context report, released today by Australian Telecommunications Alliance. The report, covering activity during the October-December ...

Sydney, 9 February 2022 – A strengthened draft Anti-Scam Industry Code - which now targets scam SMS messages as well as phone calls - has been released for public comment ...

Sydney, 24 January 2022 – The Federal Government must undertake a regulatory impact assessment of the costs and benefits flowing from its decision today to designate telecommunications as an industry ...

Sydney, 17 December 2021 – Australian Telecommunications Alliance has welcomed the signing today of the Australia-UK Free Trade Agreement. Australian Telecommunications Alliance CEO, John Stanton, said the Australian Government consulted ...

Sydney, 24 November 2021 – Australian Telecommunications Alliance welcomes the Telecommunications Industry Ombudsman’s (TIO) recent report highlighting measures to help further protect phone and internet consumers and accounts from fraudsters. ...

Gary Smith – 2021 Communications Ambassador Winners in 2021 include au Domain Administration, Aussie Broadband, Clayton Utz, Ericsson, NNNCo, Nokia, Optus, Soprano Design, Telstra, TPG Telecom, and Vocus. Sydney, 18 ...

Sydney, 10 November 2021 –Telcos have reported a 4th consecutive decrease in the ratio of complaints made to the Telecommunications Industry Ombudsman (TIO) according to Australian Telecommunications Alliance’s Complaints in ...

Sydney, 4 November 2021 – Australian Telecommunications Alliance welcomes today’s report by the Telecommunications Industry Ombudsman that complaints to the Ombudsman have gone down for the fourth quarter in a ...

Sydney, 19 October 2021 – Complaints to telcos dropped significantly despite the challenges presented by lockdowns in Australia and other countries during the pandemic, according to new data released by ...

Sydney, 13 October 2021 – Australia’s telecommunications sector has published a strengthened Industry Code to better protect customers from attempted fraudulent transactions. The Australian Telecommunications Alliance code - C666:2021 Existing ...