Australian Telecommunications Alliance Awards Norton Family Premier Accreditation as Part of Renewed Family Friendly Filter Program

Sydney, 13 November 2017 - Australian Telecommunications Alliance’s Family Friendly Filter program has certified Norton Family Premier as the first product to receive an accreditation since February 2015. Powered by ...

Australian Telecommunications Alliance Awards Norton Family Premier Accreditation as Part of Renewed Family Friendly Filter Program2025-12-03T17:10:25+11:00

Better Broadband Performance to Flow From New Industry Code

Sydney, 9 November 2017 - A milestone new industry code designed to improve the performance of next-generation broadband systems in Australia – including NBN-based services, has been released today for ...

Better Broadband Performance to Flow From New Industry Code2025-12-03T17:10:30+11:00

Improvements Recorded in Telecommunications Customer Satisfaction

Sydney, 31 October 2017 - The latest Telecommunications Customer Satisfaction Survey has produced positive results across a range of customer satisfaction indicators, while still highlighting areas for industry improvement. The ...

Improvements Recorded in Telecommunications Customer Satisfaction2025-12-03T17:10:41+11:00

Communications Sector Market Study Report Welcomed

Sydney, 30 October 2017 - Australian Telecommunications Alliance today welcomed the pro-competitive stance of the ACCC’s draft Communications Sector Market Study report, released today by the regulator. The report and ...

Communications Sector Market Study Report Welcomed2025-12-03T17:10:46+11:00

Reduction in Telecommunications Complaints in Context

Sydney, 17 October 2017 - Complaints to the Telecommunications Industry Ombudsman as a proportion of services in operation (SIO) for report participants fell to 8.3 complaints per 10,000 services for ...

Reduction in Telecommunications Complaints in Context2025-12-03T17:10:50+11:00

New Industry Guidance to Improve Credit Management in Telecommunications

Sydney, 12 October 2017 - New guidance released today underlines industry’s commitment to deliver fair credit management outcomes for all Australian telecommunications consumers.The telecommunications industry reviewed sales, credit assessment and ...

New Industry Guidance to Improve Credit Management in Telecommunications2025-12-03T17:10:56+11:00

Industry Pays Tribute to Deirdre Mason

Sydney, 9 October 2017 - Australian Telecommunications Alliance and Communications Compliance today pay tribute to much-loved and respected industry leader Deirdre Mason, who passed away on 8 October after a ...

Industry Pays Tribute to Deirdre Mason2025-12-03T17:11:01+11:00

Industry Reacts to ACCC Guidance

Sydney, 21 August 2017 - The Australian telecommunications industry fully supports the ACCC’s six best practice principles for advertising broadband speeds, and the objectives laid out in the ACCC’s release ...

Industry Reacts to ACCC Guidance2025-12-03T17:11:06+11:00