TIO Complaints in Context Lowest in 18 Months

Sydney, 13 November 2015 – Complaints made to the TIO as a proportion of telcos’ services in operation are at their lowest rate in 18 months, according to the Telecommunications ...

TIO Complaints in Context Lowest in 18 Months2025-12-03T16:55:04+11:00

Industry Welcomes a Further 10.5% Year-on-Year Fall in Complaints to the TIO

Sydney, 9 October 2015 – A further significant year-on-year reduction in telecommunications consumer complaints demonstrates that industry continues to deliver on its commitment to an excellent customer experience, Australian Telecommunications ...

Industry Welcomes a Further 10.5% Year-on-Year Fall in Complaints to the TIO2025-12-03T16:55:17+11:00

Proposed Broadband Monitoring Must Pass the ‘Red Tape’ Test

Sydney, 11 September 2015 – The ACCC’s push to create the regulatory burden of a broadband performance monitoring regime should undergo rigorous cost-benefit analysis, Australian Telecommunications Alliance said today. Commenting ...

Proposed Broadband Monitoring Must Pass the ‘Red Tape’ Test2025-12-03T16:55:19+11:00