Telco Customer Complaint Numbers Hit Record Low

Sydney, 3 August 2023: Australia’s telcos have smashed the previous record-low complaint rate numbers, with the latest Australian Telecommunications Alliance Complaints-in-Context Report revealing just 3 complaints per 10,000 services in ...

Telco Customer Complaint Numbers Hit Record Low2025-12-03T17:17:54+11:00

2023 ACOMM Award Winners Announced

Patrick Fair & Peter Leonard - 2023 Communications Ambassadors Winners in 2023 include NBN Co, Fastmail, Felix Mobile, King & Wood Mallesons, Lockheed Martin Australia, Matchboard, Meshed, NBN Co, Nokia, ...

2023 ACOMM Award Winners Announced2025-12-03T17:17:57+11:00

2023 ACOMMS Finalists Announced

Sydney, 15 June 2023: Australian Telecommunications Alliance is proud to announce the 2023 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 13 ...

2023 ACOMMS Finalists Announced2025-12-03T17:17:59+11:00

Majority of Industry Online Safety Codes Accepted for Registration

Sydney, 1 June2023: Australian Telecommunications Alliance welcomed today’s announcement by the eSafety Commissioner to register five of the eight industry Online Safety Codes. The Commissioner declined to register two Codes ...

Majority of Industry Online Safety Codes Accepted for Registration2025-12-03T17:18:05+11:00

Telco Customer Complaint Numbers Remain Low

Sydney, 12 May 2023: Australia’s telcos have maintained record-low complaint rates according to the latest Complaints-in-Context Report , released today by Australian Telecommunications Alliance. The Complaints in Context Report details ...

Telco Customer Complaint Numbers Remain Low2025-12-03T17:18:09+11:00